Privacy Policy

Last updated: January 28, 2026

1. Introduction

Welcome to opus.dev ("we," "our," or "us"). We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services.

We are based in the United Kingdom and comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Data Controller

opus.dev is the data controller responsible for your personal data. If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: opusw204@proton.me
Phone: +447985127695

3. Information We Collect

We may collect and process the following personal data:

Contact Information: Name, email address, phone number when you contact us through our website or enquiry forms.
Communication Data: Records of correspondence if you contact us.
Technical Data: IP address, browser type, time zone settings, operating system when you visit our website.
Usage Data: Information about how you use our website.

4. How We Use Your Information

We use your personal data for the following purposes:

To respond to enquiries and provide our web development services
To send quotes and invoices
To improve our website and services
To comply with legal obligations

5. Legal Basis for Processing

We process your personal data based on:

Consent: Where you have given clear consent for us to process your personal data for a specific purpose.
Contract: Where processing is necessary for a contract we have with you or to take steps at your request before entering into a contract.
Legitimate Interests: Where processing is necessary for our legitimate business interests, provided these do not override your rights.
Legal Obligation: Where processing is necessary to comply with our legal obligations.

6. Data Sharing

We do not sell, trade, or rent your personal data to third parties. We may share your data with:

Service providers who assist in our operations (e.g., hosting providers)
Professional advisors (accountants, lawyers) where necessary
Law enforcement or regulatory bodies if required by law

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements. Typically:

Enquiry data: 2 years from last contact
Client project data: 6 years after project completion (for legal/tax purposes)
Website analytics: 26 months

8. Your Rights

Under UK GDPR, you have the following rights:

Right of Access: Request a copy of your personal data
Right to Rectification: Request correction of inaccurate data
Right to Erasure: Request deletion of your data ("right to be forgotten")
Right to Restrict Processing: Request limitation of processing
Right to Data Portability: Request transfer of your data
Right to Object: Object to processing based on legitimate interests
Right to Withdraw Consent: Withdraw consent at any time

To exercise any of these rights, please contact us at opusw204@proton.me. We will respond within one month.

9. Cookies

Our website uses cookies to enhance your browsing experience. For detailed information, please see our Cookie Policy.

10. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

13. Complaints

If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Website: ico.org.uk
Phone: 0303 123 1113

We would appreciate the opportunity to address your concerns before you approach the ICO, so please contact us first.